COMMITMENTAzoris Hotels & Leisure assumes an increasingly greater commitment to the satisfaction of its customers, to which it commits to the certification of its hotels through the adoption of measures that seek to reduce the impact of tourist activity in the surroundings where our hotels are located. See the certifications and recognition of each hotel:
Azoris Royal Garden |
Azoris Angra Garden |
Azoris Faial Garden
GENERAL CONDITIONS
Deposit
• At the time of check-in, guests must present a credit card as a guarantee in case of extra consumption or damage caused, which will be evaluated after an inspection of the accommodation.
Return Costs
• In case of cancellation with refund of amounts, the hotel reserves the right to charge the customer with the costs incurred for this purpose (banks or others), in addition to a service fee of €25/booking.
Exterior Teams in Housing
• It is not permitted to place sports equipment or any other object for outdoor use in the rooms, such as bicycles, surf/bodyboard tables, monoskates, golf poles, among others. Please go to reception so that things can be placed in a suitable place.
Minor not accompanied by a priest and/or mother, the third with parental responsibility
• To enjoy our accommodation services, the minor must be accompanied by a priest and/or mother, or a third party with parental responsibility who has an authorization document for the minor's stay (contact us to obtain more information).
Consumer Disputes
• The consumer can appeal to the competent entities for Alternative Resolution of Consumer Disputes (RAL), in particular, to the National Center for Information and Arbitration of Consumer Conflicts (CNIACC) — telephone contact: 253 619 107, email:
geral@cniacc.pt, website:
www.cniacc.pt.
For more information:
www.consumidor.pt.
Others
• Check-in time: 2:00 pm
• Check-out time: 12:00 pm
• Children's age 3 - 12 years
• Animals are not allowed
